LadyBugz 1.2 and a Handier Way to View Attachments

We have just released LadyBugz 1.2. This version adds one major feature, and that is what we call the in-app document viewer. If you use Tweetie for Mac, the famous Twitter client, you probably already use it everyday: You click on a link to an image, and Tweetie opens the image in its own window, never leaving for your external browser.

When we go through our own cases, we often come upon attachments sent by our users. Attachments can be screenshots, crash logs, PDF files, or screencasts (often sent by advanced users or clients’ project managers). Before LadyBugz 1.2—which is also what we do with FogBugz’s own web interface—we just download the attachments and open them in an external tool.

LadyBugz 1.2 now gives you an alternative: You can just view the attachment inside LadyBugz. For media clips (video and audio files), this is now the default. When you double-click on those attachments, a QuickTime player window opens up and starts playing the clip. For document and image files, double-clicking still downloads them by default, but there’s a new “View Document” (or “View Image” for image types) menu item in the context menu when you right-click on those attachments.

Version 1.2 also fixes a serious bug that, when you Send and Close an email case, the reply didn’t get sent at all (but the case got closed). It’s now fixed.

Last week, LadyBugz got featured in both FogBugz’s own blog and its newsletter. Many people have since then downloaded a copy and given us a lot of valuable feedbacks. We will continue working on LadyBugz to make it a great FogBugz client app.

That’s LadyBugz 1.2. Download it at our website and try it out. Thanks!