LadyBugz 1.3: Virtual User Support

We released LadyBugz 1.3 yesterday. Version 1.3 supports virtual users and subcase tree collapsing. It also includes an important bug fix. Improvements include:

• Virtual user support. FogBugz recommends us create virtual users such as one named “Up for Grab”, so that unassigned cases can still have an assignee.
• In View menu, two new menu items are added: “Expand Subcases” and “Collapse Subcases”. Now the subcase tree can be expanded/collapsed in one batch.
• The “default mailbox” bug is now gone. Previously, when you were to reply an email, LadyBugz always showed that it was going to use your default mailbox for the sender address. In fact, it chose the project’s designated mailbox, but a UI bug made you think it used the default one). Anyway, that was not good, so the bug was fixed. Also, for each mailbox, FogBugz gives you the choice between using the mailbox’s own name (such as “Acme Support <support@example.org>”) or using your own name (such as “Jane Doe <support@example.org>”) before the email address. LadyBugz now gives you the choice too. It will also use the same name and address when replying to subsequent user replies.
• Fixes the bug that, when reactivating or reopening a case, “Resolve and Close” button still showed up and was enabled.
• Fixes the bug that, when Case List Conditions got changed, the total unread count on the dock icon badge could become out of sync.
• Fixes the bug that, when clicking on the dock icon, account window did not reappear to the front.

You might have already noticed that FogBugz just released version 7.3, and there are a number of new features (such as editing event contents) that we very interested to see if they will be available through it’s API.

We have also received many suggestions and feature requests from you. We have heard you, and we will continue improving our application. Write to us at support{at}lithoglycom{dot}com and let us know how LadyBugz works for you. Or visit our support forum for LadyBugz. Thanks!