LadyBugz 1.5: Case History View Got a Facelift

We’ve just released LadyBugz 1.5. The most important change, which we believe you will discover immediately, is that we have completely rewritten the case history view.

Each FogBugz case comes with a number of “events”. The events record the history of the case — like when you created the case, assigned the case, edited the case, or when a case was created by an incoming customer email. In previous versions of LadyBugz, we used a separate table view to list the events, and you had to click on each individual event to see the details — such as the body text of the incoming customer email.

Since LadyBugz’s initial release, we have received many requests that we consolidate the event list into one single history view, much like FogBugz’s own web interface. We believe this major change makes much sense, especially when a case has a long change history or a lot of correspondences with the customer.

The new case history view enabled us to take on implementing a number of frequently requested features. In LadyBugz 1.5, if a case is opened by a customer email, the case history now also lists all the other cases opened by the same customer. You will then be able to view those related cases by clicking on the listed case numbers.

There are other improvements and bug fixes, and we have listed them in the release notes.

As in the previous versions, we have learned a lot from your feedback, and we hope the new version will be of greater help for your project management needs. And as always, let us know if you like the improvements, or if there are other things you think we can do better. Write us at: support {at} lithoglyph {dot} com. Cheers!